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FREE SHIPPING ON ALL ORDERS OVER $50! (US ONLY)

Shipping and Returns

SHIPPING

We pride ourselves in our fast order processing so cancellations may not be possible.  If you notice right away that you need to cancel, please contact us at jacquelyn@theposhshopco.com. Unfortunately if an order has already been processed and the shipping process has begun we cannot cancel your order.


METHODS AND TRANSIT TIMES (USA SHIPPING)

Once an order is processed (usually within 2- days) it is shipped immediately.  We ship using USPS and send orders out Monday thru Saturday.  If you have a rush on your order please contact us BEFORE your order to assure that expediting the processing is possible at that time.  

USPS Standard Shipping: 7-10 Business Days

USPS Priority Shipping: 1-3 Business Days

USPS Priority Mail Express Shipping:  1-2 Business Days

* Please note that USPS does NOT guarantee Standard Shipping.  While orders sometimes arrive quicker than expected, we need to make note that if you are looking for guaranteed delivery dates you should upgrade shipping.

RATES

Free Shipping on all orders over $50 everyday!
Regular shipping rates apply to orders under $50.

INTERNATIONAL SHIPPING

We currently do not ship internationally through our website (though we are always working to expand and grow in the future).  However, you can go to our Posh Etsy page where we ship internationally.  

SHIPPING NOTES

If the package is undeliverable due to missing or incomplete information, the cost of re-sending the package will be invoiced to the customer.
Once a package is shipped, you will be sent USPS tracking information.
The Posh Shop Co is not responsible for packages lost or stolen once in the possession of USPS.
If your package is lost or you feel it was stolen, please contact USPS directly...they need to be made aware of these issues and sometimes can recover an item quickly.

RETURNS & EXCHANGES

WHAT SHOULD I DO IF I WANT TO RETURN OF EXCHANGE SOMETHING I PURCHASED?

If you are returning or exchanging items because you no longer want the item, want a different color/size, or any other issues similar to this, please email us to begin the process of a possible return or exchange.  You can email us at jacquelyn@theposhshopco.com within 3 days of the date you received your items.  In that email please let us know your order number and name, what items you want to return or exchange, and why you want the return or exchange.  Once reviewed, we will contact you with where to ship back your return/exchange.  The Posh Shop Co does not pay for return shipping for these types of returns or exchanges.

If you are returning or exchanging due to an error on our end or any damage that was incurred, please email us at jacquelyn@theposhshopco.com.  In that email, please give us your order number, name, the items you are returning or exchanging, and any information you can give us on the items.  It would be greatly appreciated if you could include photos of any damages as well.  Once reviewed, we will contact you with where to ship back your return/exchange.  The Posh Shop Co will send you a return shipping label free of charge in these instances.

WHAT ITEMS CAN AND CANNOT BE RETURNED?

We will accept returns and exchanges on most items.  In order to return an item, the following criteria must be met:  

  • Items must be never used or worn and in the condition to which it was sent
  • Items must have all original tags attached or affixed. 
  • Items must be in original packaging. 
  • You must contact The Posh Shop Co via email within 3 days from the day the package was delivered.
  • Once we receive your email and process your request, we ask that you send back your items within 7 days from the date of your approval.

We will not return:

  • Items not in original condition, without tags attached, and without packaging.
  • Items that are not returned to us within the 7 days from approval.
  • Items with any customization.
  • Items that were marked for final sale.
  • Please note:  Items purchased on sale will be returned at the sale price even if the item is no longer on sale.

 

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